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FAQ

  • Where do you ship from?
    All our art pieces are meticulously manufactured and shipped from the United States. This ensures that we maintain the highest quality standards for our products while supporting American artisans and businesses. You can trust that every item is crafted with care and shipped directly from the U.S. to your doorstep. Our commitment to excellence ensures that your experience with Erling's Enchanted Forest is as seamless and satisfying as possible.
  • How fast do you ship orders, and when will I receive my tracking information?
    At Erling's Enchanted Forest, where imagination soars, we pride ourselves on efficient shipping processes. Typically, we ship orders within 4 business days after your purchase. As soon as your artwork is dispatched, we will send you a tracking link on the same day so you can monitor your shipment’s progress. This ensures that you stay informed about your order status from the moment it leaves our store until it arrives at your doorstep.
  • Is the package gift-ready?
    Yes, we ensure that every artwork is gift-ready. There is no mention of the price inside the box, and each piece is thoughtfully packaged, and ready to hang, making it perfect for gift-giving. Whether you are purchasing for yourself or as a gift for someone special, you can trust that your artwork will arrive beautifully prepared and ready to display right out of the box.
  • Do you offer refunds?
    Unfortunately, we do not. Each product is custom-made with the name of your choice, which makes it impossible for us to offer a refund. However, if there is any issue with manufacturing or the quality of the product, please contact us immediately. We are committed to ensuring your satisfaction and will make it right if there is any problem with your order. At Erling's Enchanted Forest, where imagination soars, we take pride in the quality and uniqueness of our custom art pieces.
  • What makes the artwork unique compared to other online art stores?
    We pride ourselves on offering exceptional quality that elevates your space. Our artwork is printed on professional quality paper, ensuring vibrant colors and crisp details. Each piece is meticulously mounted and framed in 100% wood or metal, giving it a premium, lasting finish. This isn't the type of cheap framed print you might find on sites like Printful or Red Bubble; our products are crafted with care and precision to meet the highest standards. Additionally, all our products arrive packaged with protective materials and are ready to hang, making it easy for you to enjoy your new art as soon as it arrives. With Erling 1, where imagination soars, you can trust that each piece is not just a purchase but an investment in quality and elegance for your home or office.
  • Is your art original and unique?
    Yes. All of our artwork at Erling's Enchanted Forest is 100% original and unique. Each piece is meticulously hand-drawn by Erling himself, ensuring that every art lover who visits our store gets a one-of-a-kind creation. As an art store where imagination soars, we take pride in offering exclusive pieces that can't be found anywhere else. This commitment to originality and creativity is what sets us apart and ensures that when you purchase art from us, you're getting a truly unique treasure.
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